Shipping policy
Business Days
Shipping Department: Mon–Fri 7:00 AM – 3:00 PM PST
Office Hours: Mon–Thu 7:00 AM – 3:00 PM PST
Closed Holidays:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- New Year’s Day
Order Processing Times
Orders placed before 12:00 PM PST / 3:00 PM EST ship the same business day. Orders placed after this time ship the following business day.
Tracking
Once your order ships, you will receive a shipment confirmation email with tracking details.
Shipping Methods
FedEx: Ground, Home Delivery, Express Saver, 2 Day, Standard Overnight, Priority Overnight, First Overnight
UPS: Ground, 3 Day Select, 2nd Day Air, Next Day Air, Next Day Air Early AM
USPS: First Class, Priority Mail
*Not all shipping methods are available for all items or delivery locations.
In-Store Pickup
Free Pickup Available
Place your order with your Sales Representative and request “Will Call.” You will receive an email confirmation once your order is ready for pickup.
Pickup Process:
- Receive “Ready for Pickup” confirmation email
- Bring confirmation (print or mobile)
- Pick up order at store location
Orders placed Monday–Thursday and paid may be available for Friday pickup through the shipping department. Order changes cannot be made during pickup.
Most pickup orders are ready within 2 hours. Large orders may require additional processing time.
Orders not picked up within 7 days will be returned to stock and refunded. Refunds may take 3–5 business days to appear.
International Shipping
We do not currently offer international shipping.